Customer Ratings & Reviews

Great to work with. Explain issues well and wirk to resolve problem.

Gotta have the extended warranty to have that piece of mind so if anything happens just bring it back go the store and get it fixed !!

helped us with everything install set up and explaining

Nothing like the extra piece of mind when purchasing items at Best Buy!

I haven't had to use geek squad yet, but after researching and asking around the decision to add the extra warranty was a no brainer.

Perfect service! Diligent, caring, knowledgeable staff and manager. Always go that extra mile to take care of you. Highly recommend!!

The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!

Well worth the extra money to get a 5 year warranty. Service helped me when a backlight went out .replaced with a newer model

I had to call in a tv for white spots geek squad came in and got it switched back out for a new one within the first week it was fast!

I generally do not purchase protection plans. But, I wanted the piece of mind and the extended warranty when I purchased my new TV.

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

At first I didn't know if I wanted to take this deal. However if my tv happens to break or fall they will replace it the first two years and I am known for crazy things to happen.

The agents cleaned my wife s laptop of all garbage. I brought two computers in have them upgraded and one worked the other went to recycle bin.

The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

I appreciate the protection I have with my new purchase. It gives me peace of mind to pay a little extra for this comfort.

When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

I always get the longest warranty. I have used them several times and they have always given me brand new stuff.