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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 30,820 reviews
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use as of yet but happy to know it’s there, good experiences with Geek Squad in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had the protection plan I’m glad we have it Helped us out many times in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ifsomething should happen with tv is always good to have. Giving it a high rating with hopes that i never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you out alots they do a great job!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gave chilling examples of why you should have a protection plan on my 85-inch tv. I thank them for the info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty as it covers all issues 2 weeks after the tv purchase. Worth the little extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my previous television, the agents are really helpful and its a hassle free process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia has an amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture and love the sleak remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 has geat picture quality and sound this is one of the best tvs for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Geek Squad Service that I have received from Best Buy....they are always awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase without Geek Squad! A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buys warranties. I get them on anythung incan that I order from there especially electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted , they set up , they made sure it worked & they explained everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working real good my family love the tv its my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and seamless install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the TV and all components. I have never regretted paying for Geek Squad services.

    I would recommend this to a friend