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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 30,828 reviews
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. Have not had to use it yet, but hopefully they honor what they advertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that i hopefully will never need to use but it's good to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the investment in case any thing goes wrong. Had on other products and Best Buy handled the problem with no problem or questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans. They are so valuable and worth the money if you need a repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant live with out this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this is by far the best, children are 10 and 7 so this is a great option, they will fix it and have it back in a nice time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good easy to get ahold of and make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. But should be great when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INS DONT NEED IT TILL YOU DO AND YOU DONT HAVE TO LUG IT BACK TPO STORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know they don't build tv s like they used to glad I got this plan it paid for itself when I made a claim. Claim was quick and easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy something because my kids break everything and they will fix it are replace it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to get my tv connected. Had to call service carrier to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that I got the protection plan for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the TV I was looking for. I have looked at a few other brands to replace an older Sony LCD TV. This was the perfect TV for the PERFECT PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    geek squad has always been my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me in all the years I have had protection plans with them and I have had several.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for service plan - got a dead pixel - got an upgraded TV for the same price as the old. Bought the plan again on the new TV. It really works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value in case the item breaks down then it wi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in case the item breaks down then it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty, no matter what we purchased from Best Buy we always get the warranty it is reasonably price and cover so much thanks Best Buy

    I would recommend this to a friend