Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

Excellent service from the cashier on that day there

Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Best coverage ever, hassle-free. If they can't fix it they will replace it.

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.