Customer Ratings & Reviews

Hope I never need the the 5 yr warranty, but glad I purchsed it.

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

All products with warranty is always good to have if something goes wrong

I have never had to use the warranty it is just good to have if u need it

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

Is a good tv. Has great picture, sound. Love the remote on my phone

I have used geek squad in the past and their service has been consistently great as always for many, many years.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

5 years protection, nce to work with, good customer support.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse