Customer Ratings & Reviews

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

Great response time and support, a no brainer for any tech purchases

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

Only purchase just in case something happens but never have needed it luckily

There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

Very good for protection also easy to use. Great to buy

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv