Customer Ratings & Reviews

Fortunately, I haven't had to use the Geek Squad very often over the past 20 years. My purchases have been cameras, lenses & gear, appliances and other electronics (phones, TV's, stereo, computers, etc.) But, when needed I have found them (GS) to be prompt, understanding, accommodating & helpful. I prefer having these services local & convenient. I have used B & H, Amazon, etc. but it always involves shipping and no person-to-person contact.

Geek squad did not install my TV but I will say that I've used them for years for other purposes and they are always polite and attentive to your needs. I would always suggest adding Geek Squad protection on anything you buy from Beat Buy. It's worth the purchase.

Enrolling in the 5‑Year Standard Geek Squad Protection was one of the best decisions I’ve made for my electronics. It offers comprehensive coverage against accidental damage, power surges, and mechanical failures—giving me complete peace of mind. When I had an issue, the support team was responsive and helpful, and the repair process was fast and smooth. The extended coverage duration feels well worth the investment, especially for high-ticket devices like TVs and laptops. Zero deductibles, easy claims, and expert repairs make this protection plan a standout value. Highly recommend for anyone looking to safeguard their tech long‑term.

I always buy these warranties. When I need them (which is usually always because things are built to only last so long these days) the Geek Squad is always there to help. I've always had nothing but good experiences with the Geek Squad.

Closes TV to an OLED I've seen, just got to mess around with some of the setting to get the highlights and darks balanced out and you will be blown away with the how deep the contrast and colors are. This TV replaces my 2017 65" LG OLED in the living room that's how good this TCL is.

Love this tv as it has a bright and colorful display with deep blacks given it’s an OLED. Supports for PS5 was a must and this was a solid choice. Alexa doesn't turn on/off the tv however. Does work with smart cameras. If only Best Buy and Geek Squad had sent a notification email about the 60 day extended warranty limit from the day the Warentee I purchased ran out I would be stuck without any Warentee on this investment.

EXCELLENT GEEK SQUAD. They best! Highly recommend their servces for Mounting TV's ezpecially Tajuan and Astrid the work was fast efficient and sturdy.

I've been a loyal Samsung TV person for years. Any time I'm looking for a TV, I'll always get a Samsung. I purchased a TV from Best Buy in 2012 and it finally started to go out. I replaced it with the same size to fit inside my TV stand and this one has a great picture and more features. For under $200, you really can't beat that. Great quality at a great price.

The technicians were very professional from the get-go. They understood that they couldn’t park in the street because double parking they would’ve got a ticket so they were humble enough to go and park in the back alley which wound up being better. They were very courteous they picked up after themselves. They kept the chitchat to very minimal amongst themselves. They explained everything thoroughly and how the television worked and what to expect.

Im always going to recommend warranty from best buy. Always easy to claim. TV went out, a tech came out and deemed it non repairable got my funds back for a new unit

Awesome protection plan, Best Buy has the greatest return and warranty system of anyone!

I never had to use the 5 year standard Geek Squad Protection I bought because I returned the TV in a week.

Alk good i guess. I just bought the TV and the extended warranty hoping I never use it!

I bought this Fire TV as a second Flat Screen for my Home Office, but I was so pleased with its features, am now using it as my main Flatscreen TV in my Great Room. I am so glad I bought it. Great purchase.

I recently made a significant investment in a new gadget, and after careful consideration, I decided to purchase the 5-Year Standard Geek Squad Protection from Best Buy. After experiencing their service firsthand, I can confidently say that it was a decision well worth it, providing me with unparalleled peace of mind and exceptional value. From the moment I walked into the store, the Geek Squad team welcomed me with professionalism and genuine enthusiasm for their work. Their knowledge of a wide range of products is impressive, and they took the time to explain the benefits and coverage of the 5-Year Standard Protection Plan in a clear and concise manner. This level of transparency instantly built trust and reinforced my decision to opt for extended protection. One of this protection plan's standout features is its convenience. Having a complex device repaired or replaced can be daunting, but I experienced a hassle-free process with Geek Squad Protection. I had an issue with my gadget a few months ago, and all I had to do was call the Geek Squad hotline. The representative guided me through the steps, ensuring that I understood each stage of the process. The whole experience was streamlined, and my device was repaired promptly, sparing me from the stress of dealing with technical issues. What truly sets Geek Squad Protection apart is the quality of service. The technicians are experts in their field, and it's evident that they genuinely care about resolving customers' problems. Whether it's a minor glitch or a more significant hardware issue, they approach each challenge with dedication and professionalism. I never felt rushed or unheard during my interactions with them, which is a testament to their commitment to customer satisfaction. Another noteworthy aspect of this protection plan is its comprehensive coverage. Not only does it encompass manufacturing defects, but it also includes accidental damage from handling. This level of coverage provides true peace of mind, especially considering how easily accidents can happen in our daily lives. The cost of the 5-Year Standard Geek Squad Protection might seem like an extra expense at first, but the value it adds is immeasurable. Knowing that I have a team of experts ready to assist me at any time is invaluable, and it has already saved me from potential headaches and expenses. In conclusion, the 5-Year Standard Geek Squad Protection from Best Buy is a game-changer for anyone looking to protect their valuable investments. Every aspect of this protection plan screams excellence, from the knowledgeable staff to the convenient process and exceptional service quality. If you're serious about safeguarding your devices and want to experience a level of customer service that truly stands out, don't hesitate to invest in Geek Squad Protection – it's an investment in peace of mind. Pros: - Knowledgeable and friendly staff - Streamlined and hassle-free process - Comprehensive coverage, including accidental damage - Exceptional customer service quality - True value for the price Cons: - None experienced so far I wholeheartedly recommend the 5-Year Standard Geek Squad Protection to anyone who wants to ensure their devices are well taken care of throughout their lifespan.

So far, this is the best protection on the market. Whenever I have an issue with any purchase from Best Buy, the Geek Squad saves the day and fixes my issues promptly!

I recently purchased an LG C4 TV and paired it with the 5-Year Standard Geek Squad Protection, and I am absolutely thrilled with my decision! This combination is a perfect match for anyone looking to safeguard their high-end television and enjoy a worry-free viewing experience. The LG C4 TV is stunning with its incredible picture quality, vibrant colors, and sleek design. Adding the Geek Squad Protection plan was a no-brainer. It covers accidental damage, hardware failures, and so much more, giving me complete peace of mind. What truly stands out about the Geek Squad Protection is the exceptional customer service. The team is always quick to respond, highly knowledgeable, and genuinely dedicated to ensuring my satisfaction. Whether I need to drop off my TV at a Best Buy store or arrange for in-home service, Geek Squad's efficiency and professionalism shine through. Thanks to Geek Squad, I can enjoy my LG C4 TV without any worries for the next five years. Their support has turned potentially stressful situations into smooth, hassle-free experiences. I wholeheartedly recommend this protection plan to anyone looking to protect their valuable devices and enjoy ultimate peace of mind. Thank you, Geek Squad, for going above and beyond!

Geek, squad, warranty, and geek squad delivery are the champs. It was such a simple process to swap out a TV that was under warranty through geek squad warranty services and Best Buy. I was never inconvenienced delivery was smooth.

I recently purchased the 5-Year Standard Geek Squad Protection plan from Best Buy alongside my new laptop, and I couldn't be happier with the peace of mind it provides. This review aims to highlight my experience and why I believe this protection plan is a must-have for any tech enthusiast. First and foremost, the convenience of Geek Squad Protection is unparalleled. Knowing that I have access to expert assistance 24/7, whether I'm facing a technical glitch or simply need guidance on using my device efficiently, has been a game-changer. The Geek Squad team is knowledgeable, patient, and always ready to help, making complex tech troubles seem like a breeze to navigate. The coverage itself is comprehensive and goes far beyond the standard manufacturer's warranty. Accidental damage, spills, drops – you name it – Geek Squad Protection has you covered. This level of coverage is particularly valuable since accidents can happen anytime, and repair costs can quickly add up. With this plan, I no longer have to worry about unexpected expenses in case my device encounters unforeseen mishaps. One aspect that truly impressed me was the swift and hassle-free claims process. I had an issue with my laptop's display, and within minutes of reaching out to Geek Squad, they provided clear instructions on how to proceed. The entire process was efficient, and I received timely updates on the status of my repair. Having experienced the frustration of dealing with manufacturer warranties before, this level of service was a refreshing change. Geek Squad Protection also offers a sense of longevity to my tech investment. Knowing that I'm covered for the next five years allows me to fully enjoy my device without constantly fretting about its durability. This aspect alone has made my purchase feel like a wise investment. Lastly, the added benefits of Geek Squad Protection are worth mentioning. Not only do you receive top-tier technical support and repair services, but the plan also offers software support, data recovery assistance, and even protection against power surges. This comprehensive approach further solidifies the value this plan brings to the table. In conclusion, the 5-Year Standard Geek Squad Protection from Best Buy is more than just an extended warranty – it's a lifeline for your tech. The convenience, extensive coverage, efficient claims process, and added benefits make it an exceptional choice for safeguarding your valuable devices. Investing in this protection plan is a decision you won't regret, and I wholeheartedly recommend it to anyone looking to maximize their tech experience while minimizing potential headaches. Pros: - Comprehensive coverage for accidental damage and technical glitches. - Expert 24/7 support for troubleshooting and technical assistance. - Efficient and hassle-free claims process. - Long-term protection for your tech investment. - Additional benefits like software support and data recovery assistance. Cons: - None that I've encountered so far. Overall, the 5-Year Standard Geek Squad Protection is a must-have for anyone seeking reliable, long-term tech protection. Kudos to Best Buy for offering such a valuable service!

Ya'll are great. Sales help with professional advice on this television we purchased. It was an easy buy with all the information the sales agent supplied us with. Thank you Best Buy we will be back to purchase another tv or computer.