Customer Ratings & Reviews

I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

Very good to know that my purchase is backed by the Geek Squad

Geek squad service are too good from best buy I recommend to everyone.

Loved the service. It was quick, easy and enjoyable.

I also purchased the two year warranty. It was reasonable and a necessity with electronic

The agents are good people who are professional and good at their job.

The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

Got this for my tv. I had in burn in last time and wanted a peace of mind.

Excellent experience. Great tv and excellent installation

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

I love best buys warranty. My uncle works for ABC warehouse and I still would buy from best buy before there just because of your warranty.

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

I spent a lot of time reviewing TVs for my living room and was hesitant about the 4K "hoopla"... well that "hoopla" was gone when I was finally able to watch 4K content on the TV at home. Wow. Great picture and pretty good sound from stock speakers. It's got all the features you want and need at this time. Great value for the money.

Defiantly worth having this protection for an oled tv. Best Buy is the only warrant that covers burn in. This gives me peace of mind when making such a large purchase. It is expensive. Would not buy another oled without the warranty

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.