Customer Ratings & Reviews

I bought this for my daughter and her fiancé to cover her new TV. I’m going to count on this to identify the problem with this new TV which created three spots across the screen.

Warranty to give me a piece of mind excellent customer service in past so there was no hesitation.

Having done all of the necessary research and finally deciding on the C4, I expected to be happy with a great picture. I was not. I was astounded with the sharpest and most colorful panel I have ever seen. Seeing a demo of an OLED panel on a LED/QLED panel is worthless. It can look pretty, but you have no idea what you are missing by not seeing it on a OLED. I also use my C4 as a PC monitor for gaming. It has a fantastic refresh rate and gaming is flawless. Finally, the ATMOS speakers are perfect. The 2+2 setup delivers powerful sound that is crisp and clear. I am so happy with this purchase I cannot give the TV enough stars.

The delivery and installing a new mount and 65" TV was perfect. In addition the TV was calibrated and streaming services were installed as well as several apps. All wires and cables were connected including a separate soundbar. In addition, when screen issues arose after 18 months, Geel Squad Protection Plan (GSPP) replaced the original TV with a TV of our choice and the new installation is also covered by the protection plan. We have the GSPP on all of our electronics purchased from Best Buy and is has been worth it.

Always do good when there is an issue. Great to work with so far

Warranties are great to ensure your product's lifeline. So far i didn't need it so far, but it's always a good investment, you never know what could happen and best buy's warranties have solved some issues in the past when i needed ;)

I highly recommend purchasing the Geek Squad warranty for all electronic devices. If they can't fix it, they will replace it. It's a win for the price. Buy the warranty when you shop at Best Buy!

This was an easy add on for me. I do not have to worry about the lifespan of the TV and will be supported if anything were to occur. I am not tech savvy so appreciate the protection.

I hope I never need it but I feel good knowing I do.

Massive 75-inch Toshiba FIRE TV at a Bargain Price. Took me three days to take apart the old TV, build up the new TV and get it all installed and working. FANTASTIC pictures! Watched the Tour de France in STYLE! LOVE IT! Also purchased 5-year Geek Squad protection. Best Buy is FANTASTIC !!! ONE STOP SHOPPING! THANKS!

We purchased this option as to protect this $1000 unit. We had a great Samsung for 2 years with no Geek protection from BB. Any item that has potential of under-life potential will have this morning forward.

As always best buy prices on their TV with a great service plan is the best I've seen out of all the other electronic stores. Product plan with geek squad is like true family

happy to have the 2 year warranty as you never know

I never use to purchase extended warranties and for some unknown reason I purchased one on a laptop, I'm glad I did i cracked the screen and everything was covered from then on I get one evertime, if you divide the cost over 5 years it's not bad

Its a protection plan for your TV. Recently had to put it to use when mine randomly died. Told them what happened, they printed a receipt and I went and grabbed a new one completely painless!

LOVE this product! The only antivirus protection I have used in more than 10 years.

I added the Geek Squad 5-Year Protection Plan when I bought my new TV, and I’m really glad I did. A year in, the screen started flickering out of nowhere. One call to Geek Squad, and they had someone scheduled to check it out right away. No stress, no back-and-forth. They ended up replacing the TV without any hassle. The whole process was smooth, and they actually stood by what they promised. It gave me real peace of mind knowing I didn’t have to eat the cost of a big purchase if something went wrong.

Well you cant go wrong with geek squad service planned. I have it and when I need hepl it great to have a peace of mind that the greek squad protect plain will be a big peace of mind that your devices will be fix or replace. And the people that take care of you have your back!!!!

The guys were great! They took one look at my television and knew that they had to call it in. Within an hour, I was notified that my television had to be replaced. Having the protection plan was the best thing I could have purchased, along with the television.

I WAS ABLE TO GET MY PRODUCTS IN A TIMELY MAnnER I had a few issues with the removing and adding od the data from one item to another but the Geek service online was helpful.