Customer Ratings & Reviews

OLED televisions have gotten much better about image retention and burn in but it is still possible no matter what they tell you. Best buy service plan states in its coverage that it covers Burn in on OLED televisions and as far as I know nobody else does no matter what coverage they purchase. Televisions these days aren’t made to last no matter what brand you go with it and I’ve read tons of reviews of flagship TVs going dead with months of purchase and many just after the one year warranty expires. It cost a little extra but I feel better knowing I’m good for at least 5 years.

I love everything about it. The price was right and the quality is excellent. Will recommend.

Glad to have this warranty just in case something happens w/ our new tv.

It's always great to have the protection needed for higher value products

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

Very helpful with setting everything up and explaining products

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

Great sound. Beautiful picture. Remote has everything just need to learn ot

Always good to work with even though I've only had to have used the service once.

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

The exprienece with geek squad was very good they were prompt and listened to my query and provide the solution

Geek Squad has always been responsive and helpful when needed. Highly recommend covering all technology.

The tv quality is amazing, the sound is also amazing. I love how if I lose my remote I can use my phone as the remote.

Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

The 2-Year Standard Geek Squad Protection plan is a great investment for anyone looking to safeguard their electronics. I’ve used it for a couple of products, and it’s been a lifesaver. The coverage includes repairs, replacements, and even accidental damage, which gives me peace of mind knowing my devices are protected. The process for getting service is simple, and the Geek Squad team has always been professional and helpful. For the cost, it’s worth every penny to avoid unexpected repair fees. Highly recommend adding this plan to your purchase for hassle-free protection!