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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 30,820 reviews
  • Rated 5 out of 5 stars

    A must for higher priced items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PLAN TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GSP 5 year plan saved me on 77” oled tv. Was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice to deal with - thanks and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and Great quality ,best Price for excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues with this service. It's cut & dry, pretty straight forward actually. You won't regret getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy insurance. Never go without it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend