Customer Ratings & Reviews

It's always great to have the protection needed for higher value products

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Always good to work with even though I've only had to have used the service once.

I love everything about it. The price was right and the quality is excellent. Will recommend.

Excellent service the few times I've made a phone call to them.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

Its your standard protection plan. Nothing more nothing less.

Haven't had to use it yet. Reviewing for the chance to win a gift card

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

The thought of not having peace of mind is crazy. I value this type of support.

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.