Customer Ratings & Reviews

It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

I purchase all of my electronics at Best Buy due to this Geek Squad Protection Plan. No hassle and always have a great experience returning/exchanging items.

Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

Great when I had my old tv and it broke, it was fixed almost immediately

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

Love Geek Squad protection plans worth every cent.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

I haven’t needed to use this as yet but it gives confidence knowing I have it. When ever I do not buy one with a product it always broke or go bad so get it.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

Comes in so handy! my Samsung had a panel issue, activated my protection plan form Geek Squad, and just like that problem solved. I received my new Samsung.

Haven’t had a chance to use them yet!!!!!!!!!!!!!!!

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!