Customer Ratings & Reviews

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

THE AGENTS IS VERY FAST AND RESPONSIBLE. I RECOMMENDED GEEK SQUAD

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

[Employee of bestbuy] geek squad makes it easy and i always love hoe efficient and fast they do the tech

I bought a TV that started flickering and having major screen issues right after the manufacturer’s warranty expired (of course). I took it back to the store and hey we’re able to send it out because I bought the extra coverage. It took a couple of weeks to diagnose but they contacted me today to tell me that they’re refunding me (in the form of a gift card) what I paid for the TV to put towards any purchase from Best Buy. This is why I buy extended/ enhanced warranties on most electronics. Most of these companies that administer these warranties are very reputable and honor claims that fall within the parameters of the coverage. Most people have unreasonable expectations and suffer from a sense of entitlement the size of a house and therefore claim that these types of coverage are “scams” or “Rip offs” because they fail to take a moment to actually find out what is covered and how the claims procedures work. Frank Zappa once said “Stupidity has a certain charm. Ignorance does not.” Nowhere is that more true than the world of the entitled consumer. Buy the warranty or don’t complain because almost all electronics these days are designed to fail.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

its worth to get a protection plan to have piece of mind

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Purchased two TV's and made sure to add the 5 year warranty on both. Not a bad price for both.

This 5 year warranty is overall good due to having the best of best fix our electronics.

Great warranty! You cant go wrong with geek squad.

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.