Customer Ratings & Reviews

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

I researched for MONTHS and purchased the Samsung 65" Class Q90T Series QLED 4K UHD Smart Tizen TV, Model: QN65Q90TAFXZA and I wanted the extended warranty for peace of mind on my investment. Best Buy has the Best Extended Warranties of ALL the retailers and I highly recommend them with your very expensive purchases. I service & repair TV's for a living and I know 1st hand how these things fail and it sure is nice when you have an extended warranty on your expensive investment. Especially if you have an LED Backlight failure. It is not cheap however I highly recommend it over an expensive out-of-warranty service cost. I do NOT want to have to service or repair my own brand-new $2k Q-LED TV should it fail within 5 years! On my other cheaper bedroom sets I did not purchase a warranty. But I highly recommend them on your higher-end more expensive purchases!

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

The two guys went above and beyond I had a TV upstairs I wanted to take it downstairs to the rec room and they did it with no issues and they happily did it and it was they did a great job and I really appreciate it both my wife and I are handicapped so with them doing that really made our life easier

Was a decent price over Black Friday sale when I bought a new TV. Hoping I don't have to make use of it but feel better knowing that I have extended support.

I feel my TV purchase is secure with a Geek Squad protection policy, they are local so I don't need to worry about much of a wait time for any service I may need. 5 year protection at a very fair price is well worth my peace of mind.

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

[Employee of bestbuy] It's comforting to know my product is covered in case of an accident!

I have nothing but GOOD things to say about the Protection Plan!! I'm not guaranteeing this will happen for everyone but it sure worked for us! We bought the 5 year plan on our previous 75" TV and when there was about 4 months left on the plan I noticed dark lines coming down from the top of the screen. Geek Squad came to the house and decided the panel was going out. It was also determined that the due to the TV being almost 5 years old a new panel would not be available for replacement. We connected with the most awesome young lady who walked us through our options and she also researched a new TV for us. We decided to go with a 77" Sony OLED because she said it had very few problems with 'burn-in'. Here's the best part....the Protection Plan credited every single penny of our purchase 5 years prior and we were able to put it towards the Sony. You just couldn't ask for anything better than that! The Plan is not cheap but it paid us back 7 times value! Protect yourself with the plan. You may never have to use it but, if you do, you'll be glad you bought it.

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

I love my tv with all my Roku apps already on there.

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

I’m so happy with my purchase I love it this is the best purchase I made so far