Customer Ratings & Reviews

Representative was courteous and thorough and very knowledgeable.

There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

This is by far one of the best warranties we have ever purchased. It's even better than a home warranty product! It covers just about any electronics which you may own, they come on time when you schedule an appointment, fix what needs to be fixed, and cart away any electronics you no longer need, or want. one of the BEST BUYS ever!!!

The squad unhooked water and removed the old refrigerator- they had to take off the doors in order to get it out of the kitchen. They put it in the driveway for later pIckup by PNM for recycling. Then they installed the new refrigerator and hooked it up to the water supply. They made sure it was level and placed properly in the space. The squad was very helpful and professional. Excellent work!!

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

I have used in the pass! Professional/Great service

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

So I've had this since 2021 now. Absolutely NO issues at all. I liked it so much that I sent one to my brother in Texas! It has EVERYTHING you need in a coffee maker: hot water dispenser, frother, pod ability, filter for ground beans ability and most importantly, my 81 year old technology challenged mother can use it with ease!

I mounted my TV to a TV stand mount. I purchased the 2 year extended warranty with it. The one thing I didn't know is when you do purchase the extended warranty it runs side by side with the manufacturer warranty which I didn't know it did it that way. I thought it started after the manufacturer warranty ended but it doesn't. So he sure to ask questions about that.

I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.

Very good value to protect your resent purchase . Reasonable priced

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

We appreciate having a warranty for our new TV. It gives us peace of mind.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Peace of Mind costs. My current TV had a power surge that fried the TV. My warranty had expired ( 6 year old TV). Having the warranty gives me peace of mind that within the next 3 years I have coverage for any replacement issues.

THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.