Customer Ratings & Reviews

If you plan on buying a new 4k tv especially with her, protect your investment with a protection plan.

Great team of employees dedicated to customer service!

I'd rather have it and not need than need it and not have it. So far haven't needed it thankfully.

Safety first You can go wrong with extra help from a professional

Great way to insurance these awesome products! Thanks!

Always buy the plan if you want to feel protected.

Did not use it. Bought for my Sony tv. It's always good to have this kind of schemes.

I picked up the warranty from best buy and it is at a good price. When it came to buying my tv and being in good hands if something goes wrong best got me covered.

Good protection for the things you buy at Best Buy.

Would always recommend purchasing this service for your purchase

Geek squad protection is always a must for any products bought .

I got this product because you never no when something is going to go wrong so I wanted to be ready

Excelente tv and high definition and a lot of apps ,grate choice

haven't used my tv protection yet, but good to have for a 1000+ purchase, as it includes in-home service

It is a must that you get the protection with any major purchase.

Haven’t used but glad to know I’m protected. 5 years

your products are expensive so please get it so it can be look at by the pro geek squad is all right not the best

Most have for the price…………………………………… …………………………..

Good to know they are there when needed. Great to have that piece of mind.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.