Customer Ratings & Reviews

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

Always nice to have the option for help if something goes wrong! Haven’t needed it yet (fingers crossed) but best to always cover yourself just in case with these big purchases!

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

I haven’t had to use it yet but I’m sure it was a great purchase

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

I highly recommend getting the Protection on your electronics!!

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.

They did a great job mounting our tv , straight and level

The agents were great! Great customer service, answered all my questions!

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

Amazing and good service, I really like their knowledge

I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

Have used it in the past and very happy with the service.