Customer Ratings & Reviews

A very good service they work fast and fix my problem

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

It’s a must have when purchasing a great TV, you will have peace of mind.

Geek Squad are always Excellent! Very important to have

Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

The price was very cheap for the coverage. It was around $20 for two years.

Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

geek.squad is amazing it saves you money i highly recommend it to a friend.

Great service no problems at all. Would use again !

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Overall satisfied by return and replacement. However, telephone communication regarding whether warranty would transfer to replacement and help set up when delivered was was very poor. What we were told over the phone and in the writing on the email confirmations was misleading at best. Be very sure you understand 5,year warty does NOT trnsfer to replacement TV even if 4 years were remaining on contract. And unless original set was set up by Geek Squad, they drop the box off and leave. 75” set is hard to hand for two people in 65-75 year old range. Get the correct answers in advance!!! Would still recommend Geek Squad, but watch your back.