Customer Ratings & Reviews

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Not worth the money by the time you pay for this you could have a new upgraded itrm

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Beautiful tv!!! Love the way movies sound! No sound, just the tv

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case