Customer Ratings & Reviews

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

Always worth the extra protection with electronics these days.

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

Great value priced insurance, especially for a huge TV. Hope we never need it.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!