Customer Ratings & Reviews

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

Peace of mine to have this coverage for a few more years.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

have not used this yet as the tv is new! Not familiar with their service team.

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

The geek squad warranty is is great. But I am ok with never using it.

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

Great place to buy from and great tv good graphics really pleased will be back forsure

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I haven't use my warranty yet and hopefully i don't have to.

If your going to spend a lot of money on quality parts then go ahead and treat yourself to a geek squad protection plan. It’s worth it!!!!

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.