Customer Ratings & Reviews

The additional insurance is always good to protect your purchase specially, if it’s a large one

They were very helpful installing my TV! Very quick service and mindful of my home.

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

Love geek squad. I had a ? About my TV and they were able to assist me

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Geek squad offers good service if you need protection and security for an electrical device its a must have

Tv is working well woth a great picture. Love the google format and all the channels it provides

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

Great and worth the price for the warranty def would recommend.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Agents brought new TV inside and set it up on my TV rotating stand