Customer Ratings & Reviews

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

If you want to be covered and fell comfortable with your devices protected go ahead.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

I had to use mine and they were courteous and processed my claim quickly

I brought it home easy out of the box and all that was to assemble was the feet on the TV

Love the return process with this company. When need to return is fast and easy.

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Have yet to need a replacement or help with setup but I appreciate the option

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

A great value! I've already used the service and it paid for itself!

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option