Customer Ratings & Reviews

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

4 stars if I have to use it…. 5 stars if I don’t have to use it

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

Love geek squad. Always buy their protection services.

Great tv. I have not had to use geek squad as i have had no issues

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

Geek squad warranty four is always the best warranty For the price an value unmatched

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.