Customer Ratings & Reviews

I’ve used geek squad before, and they’ve always been really good. I recommend it.

I said this before geek squad warranty and service is unbelievable and unbeatable

This service is probably not for everyone, but was well worth getting for my tv.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

I've had to use it and it saves you money. It's worth the extra y.

Great service very helpful. I would recommend to anyone.

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.

Quick setup and makes the tv sound 100% better. Big improvement to the sound. I would definitely recommend.

Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

Geek squad has always been great with their service. Always their when you need them.

Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Perfect warranty ...... Just in case something were to happened....

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.