Customer Ratings & Reviews

Help me even though I didn’t have an appointment was very fast

Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

Excellent to be safe for years using it. The price is cheap.

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

I got insurance, it was a great deal. 5 years. It’s worth it.

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

Wouldn’t buy a TV without it! I really like the fact that Best Buy associates the plan with my account so I don’t need to keep receipts for 5 years.

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

Put it on all my items and it is definitely worth it

Love geek squad they are the best they will help you

I always purchase warranties when it comes to electronics because you absolutely never know so I am covered for at least the next five years.

So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

Great warranty plan. Never a hassle and a great price

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!