Customer Ratings & Reviews

So thankful that this service exists. Life saver. You will never regret purchasing this service.

I love geek squad. Its nice being able to take the item in and 9 out of 10 times they just give you a brand new product!

Beautiful color amazing size and as always the best picture from Samsung

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

it gives me peace of mind to buy a protection plan as i have been burnt before by not purchasing a plan.manufacturers give such a small time limit on their appliances that the plan is worth purchasing

Agents were helpful and friendly. Helped me each step of the away.

The team were very knowledgeable and helpful when I needed help with my MacBook

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

For any device that might wear out and break within 2 years these hassle free warranties are a must. I recently replaced a television with one of these warranties and the process was fast and easy.

Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

I love having the peace of mind of knowing if my new TV fails, it's covered.

I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

It’s always worth it to protect yourself, you never know what could happen!

A regardless service. All the staff very good and efficient.

Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

They mounted and set up my TV and my remotes, great service.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.