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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.

5-Year Standard Geek Squad Protection

SKU:
6628176
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 30,838 reviews

  • Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always try to send you to the manufacturer even when you tell them they alredy said they wont help

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something I needed incase something happens to my tv glad I decided to do the 5years

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad protection. Haven’t had to use it but good to know I have it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions and helped me understand my device. I get Geek Squad protection on all my devices.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have around, give me peace of mind with every purchase.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and like to have to have the sense of security. These people are great and well worth the money.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hassle free warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much covers the possible lifetime for this tv. Better to spend $50 than another $300 if it goes out.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind for buying the warranty. Nice doing business with Gee Squard

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.

  • Insignia QLED 50inch TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, no issues, no lags. Worth every penny.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought other protection plans from Best Buy and have been very pleased with them.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a great team of proffessionals.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the his added warranty to protect my investment. ( Murphys Law - if I did not purchase this added warranty something will go wrong )

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us comfort in case our new tv has any problems.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have an umbrella of protection on yiur purchase.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extended TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Rep was professional and informed of the available maintenance agreement for the 43 inch new TV

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • This is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the protection plan. I will always recommend friends and family to get.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Customer Service Agent Took Them To My Car She Was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mats For Our Car Was Great Will Purchase Again

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have computer issues I can call and they remotely correct the issue

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but for the price great peace of mind. The in home service was the main selling point.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 693, Showing 13,841-13,860 of 30,838 reviews
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