Customer Ratings & Reviews

Haven't had to use yet but this coverage gives me peace of mind and don't have to worry about my TV breaking

The price is right for what ya get they are good people to work with

Havent had to use this yet, aside from a phone call. But they were quick to answer any questions that i had.

5 year extended warranty at a great price couldnt refuse

Highly recommend buying the plan on all electronics. Saves you time and money if you were to have a problem.

If anything goes wrong with our little bedroom TV, this will take care of it.

Always great idea to buy geek squad protection. Well worth the money

Great price for 2 year warranty on TCL 5 series. $. 69.99

i will always buy Greek squad!! there protections is great!!

Great customer service fast can count on. But hard to getting appointments

Wouldn’t buy an item without this service. I definitely recommend.

A great product from Best Buy.We have enjoyed this product that it would be highly recommended by anybody.

A great product from Best Buy.We have enjoyed this product that it would be highly recommended by anybody.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Nothing too much to say here. I bought a TV and this gives me protection for 2 years in case the TV breaks.

they continue to give great support for electronic set up or ongoing questions

The Geek Squad protection plan is worth the money for simple peace of mind!

Hoping to never need it, but it offers nice peace of mind.

I always get my geek squad coverage on my tech purchases. Good price for what they can do for you.

Have not had to use this yet but am sure glad to have this peace of mind.