Customer Ratings & Reviews

The young lady who helped me was great very service will be going back again I was very impressed with her knowledge of the products I was looking at extremely helpful and courteous

Great price for the tv shows very good and the girl in store was very helpful

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.

the process was straight forward, my only complaint was that it was required by bestbuy to have ppl come out to my house to retrieve my broken tv and deliver the new one. I was more than happy to take it back to the store myself and swap it same day, but bc of bestbuy policy, I had to go 2 days without a tv.

Always get this for my bigger items. Works as needed

I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

It’s a great deal for protection in case anything happens to your devise during the first 5 years.

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

Warranty for Insignia Smart tv, purshace for economic and low price

I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

Geek squad has always gone above and beyond for anything I need help with.

If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

They helped me choose a product in my budget and size range

5 year protection plan was affordable and gives you a extra layer of assistance if something goes wrong with your purchase.

Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!