Customer Ratings & Reviews

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

Have not used being new TV as of yet but will call if any issues.

Definitely worth having as my TV had an ink leak geek squad took care of it

Best warranty to get for your TV Computer Phone and every other electronic you have

Vivian was a wonderful tech. She had my tv up and running in no time.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.