Customer Ratings & Reviews

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

Love this tv exelent picture and sound I wish it had better remote

This was not a bad value for protecting your investment.

Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

Have geek squad with every purchase because of their reliability and excellent service

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

I’m glad i added this on bc they help me with all my problems if needed

They delivered my SAMSUNG TV to the third floor and as planned.

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Delivery was like a white glove service. They were on time exactly what I was told. We had a cart for them to use, but they carried it to my room. It was not their first rodeo.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

Always reliable and have the answers I need if there's an issue with my tech

I was so happy with the help I received... I had actually just opened my TV, almost two years after I bought it. It didn't even turn on.... They knew what to do... Thnx Guys

The agents were on time, neat, left no mess. Made sure all connections displayed properly.