Customer Ratings & Reviews

I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

I love the quality, features, and being able to stream movies concerts and other special events

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

I am glad that i paid for this 2yr warranty,never know

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Would recommend adding coverage , reliable and a good price

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.