Customer Ratings & Reviews

It was good quality and service is good , order delivered on time

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

Haven’t had to use them in a while but always reliable and a must for a tv

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Love it! Always go with a samsung when it comes to electronically devices

Don't think about but it just buy it. Worth the price

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

Love the return process with this company. When need to return is fast and easy.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

Glad I bought it, haven’t used it. Hope I don’t need it.

Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement