Customer Ratings & Reviews

Great product excellent customer service in-store and online highly recommend bestbuy

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

excellent work and service customer service good price

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Purchased a new TV. After 1 year, it had problems. Took it in to the nearest BestBuy and the had it fixed and ready for pick-up within the time they quoted on repair. Very happy with the service! They made sure everything was taken care of and the TV was working as if it were brand new.

Gives you the piece of mind in case something goes wrong.

Great tv, picture and colors are flawless. Would definitely buy again.

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

love the tv! has been working perfectly since i got my hands on it

Easy exchange for my damaged Samsung OLED 77'. Thank you!

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Dunno what to say here. I didnt even take it outta the box

good tv didn't put it together left the box didn't do anything

Haven’t used it yet! Hope I never have to but good to have

Excellent service with timing delivery door to door

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!