Customer Ratings & Reviews

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

tv mounted etc............................................................................................

They were very helpful with exchanging a TV. I was very happy with their knowledge

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Great customer service by the geek squad personnel

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

A must get for a tv worth alot of value, can't pass up Incase of the chance anything goes wrong with your tv within the first 2 years of owning it, so don't pass this up and a must protect purchase from best buy, thank you

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

It’s good to know that I have protection if needed.

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

Feels good to be protected by a warranty that will cover majority of the things on the television

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

never had any issues and they treat customers with the upmost reapect

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.