Customer Ratings & Reviews

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Haven't had the chance to use this service so I guess I made an excellent choice of product

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

Have always used Geek Squad and i have never had anything but a great experience with them

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

Geek Squad are always Excellent! Very important to have

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

I haven't needed their services yet, but the warranty seems outstanding.

I love my fire TV!! The best decision i have made.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

A very good service they work fast and fix my problem

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy