Customer Ratings & Reviews

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

The seller was very friendly and explained everything well.

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

Amazing service, very attentive and great with answering any question I had. Thank you

The Geek Squad representatives are always knowledgeable and conduct themselves in a professional manor. They always go the extra mile to address my concerns on any product we purchase from Best Buy.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

Reliable an necessary peace of mind electronics are expensive to repair

I love the geeks. It's such a cool thing to have apart of the buying experience.

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

It's a very good deal. When you break it down by the months and years, you can't beat that

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

Tv went out and being under warranty they brought a replacement to my home!!

Im the type to always purchase my warranties to cover all of my products

A great value! I've already used the service and it paid for itself!

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it