Customer Ratings & Reviews

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

Recome thus card 100 % is super practical and easy to use while you maintain your financial info secure great for gift to a loved one. .....,,5

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

Had a quick question about setup and they got me the help i needed!

We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Love the service I receive when I need help from Geek squad

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

I had to use mine and they were courteous and processed my claim quickly

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

I highly recommend to buy this product. It works exceptionally good.