Customer Ratings & Reviews

Best Buy of Paramus is the best around, good customer service 5 stars

Don't know haven't had to use it. Thats a good thing

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

2-Year Standard Geek Squad Protection Always reliable

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

I really like to be protected. This provide what I want

Very useful when I had an issue with a product I had to return.

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

Geek squad has always been great to help and Diagnose and repair what I needed.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

Excellent service from the cashier on that day there