Customer Ratings & Reviews

Surround quality and bass are amazing. Mightve gotten too much volume for our house

They were great for setting up my mom's t v And it's big enough for her to see

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Haven't had to use this service yet because my sony tv boke within the first year.

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

I love the fact they offer alot of different services!

Perfect service. A great value. Great service from the Geek Service.

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Beautiful tv!!! Love the way movies sound! No sound, just the tv

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

Send a warranty price is perfect. Discovers everything.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

Did not need to use this but having Geek Squad in my back pocket is a lifesaver