Customer Ratings & Reviews

Good to have protection on your products just incase they break

Excellent service and attentuon of teh personnel in charge

Great protection for this item! And it was free w purchase!

Bought this for my 75 inch Samsung TV to have peace of mind if it breaks down.

Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

I got this Geek Squad 5 year warranty because it's very big and hard to carry. Also they will come to our house to fix it if we ever have too..

After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

Thank you Best Buy for my purchase be back soon for something else

I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

Geek squad has always taken good care of my stuff, always good to buy this protection or any incident that could maybe happen.

This is one thing that puts Best Buy above all of its competitors! It’s truly the best extends warranty out there without a doubt!

The phone helpline is great and they can usually dolce my issues in one call. Very pleased with phone as well as inhome services provided.

I have used GEEK SQUAD to transfer from an old to a new laptop. If I ever need additional help: I know they are READY AND WILLING AND ABLE.

Best warranty you will ever own great customer service

Very helpful and courteous! Showed me how things worked, made sure I had the manuals, and answered my many questions. Very knowledgeable!

Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

Very professional and straightforward. Never had an issue with them

Took my tv to get fixed about one month ago because when I bought it, there was a crack on the side and they just replaced the entire thing with a brand new one

I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

Never buy anything electronic without it! I buy Protection plans on all my electronics, well worth it. A bit extra up front, but can save you a ton on the back end.