Customer Ratings & Reviews

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

we buy everything with geek squad its like why wouldnt you

Havent had a chance to get to experience they business but i am absolutely sure they rock

Colors are great definitely as good as lg or Samsung tvs if not better!

Haven't used yet but great to know I'm covered by the Best

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

I have not had to use it, but it seems like it would cover everything

Picked the geek squad protection with my new 70 inch TV. Can’t go wrong with this warranty. Hopefully I don’t ever need to use it but the cost is definitely worth the cost. I bought the new Tv due to an accident with my old tv that would have been covered if I had this service in the 1st place…

Highly recommend for new appliances covers all vital parts

Just over 4 years ago, when we purchased a 70” tv and sound bar, we purchased the Geek Squad delivery & installation as well as the 5 year protection plan. In all honesty, expected the 5 year warranty to just go unused, as most warranties do. Just over 4 years later, when the television began showing signs of a bad LED panel, we placed the call to Geek squad. The hardest part was just getting connected, waiting 32 minutes on hold. But, once on with the agent, everything went smoothly and efficiently. The tv was deemed unrepairable, so a credit was issued towards a replacement. Because Geek Squad was originally purchased, it was included with the replacement - ALL of it - delivery, install, hook-ups, haul away. This policy became money well spent! And needless to say, we purchased the policy on the new, replacement television.

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

We purchased this extended warranty because my dad has recently been having issues with his Samsung TV. The TV itself is really good until it glitched out at less than four months. The Samsung rep gave me the option of having their subcontracted serviceman or Geek squad handle it and I chose Geek Squad thinking it would be faster. Turns out it was but the person who set up and scheduled did not diagnose the problem correctly and therefore ordered the wrong part. I decided to keep having Geek Squad reschedule to fix but decided to try to see if Samsung could get it done earlier but when Samsung scheduled the service call, the company and number given were unreachable by phone and I couldn’t find them listed in Hawaii so I cancelled it and will look forward to next weekend when Geek Squad will return.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT