Customer Ratings & Reviews

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Beautiful tv great pictures I recommend it to anyone looking to upgrade

Awesome protection plan for all electronics! Highly recommend!

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

Haven’t had to use so great! I’m sure when I need this it will come in handy.

Always get the protection. You know what they say No glove no love.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

Just a bit on the pricey side. May be useful in future.

I couldn’t get customer support for a ThinQ App from LG. Good thing that I bought Geek Squad support. They were able to help replace the TV in home. The only negative was it took ONE MONTH for them to get to my home. I’m still waiting. Slooooow.

Reliable service for the price I paid. GS gives peace of mind.

Geek squad protection plan is a great investment for expensive TVs well worth the money

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

Good protection plan for TV. They will fix any problems with your Tv or replace it!

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

Good purchase and value for a 2yr warrant is good.