Customer Ratings & Reviews

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

The two year warranty makes the purchases worry free.

I will tell you right now I always recommend a five-year warranty when you buy a TV especially if you're a type of smart buyer that doesn't constantly buy like some Enthusiast or fomo having person. I

Geek squad was efficient and neat when installing my tv’s

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

As I said in previous reviews, I am lucky enough to have not needed to use this coverage yet, but I am happy to have it there should I need to utilize it in the future. Geek squad is very knowledgeable and competent in knowing how to fix the problem. Should you need to use them for any issues that arise, I highly recommend getting the extra coverage whether you're purchasing a product for yourself or under your Best Buy business account. I have geek squad coverage for my home products and business.

Have'nt had problems with TV. Its only a month since i purchased it, but like the peace of mind knowing that if there's a problem i can call the Geek Squad. Bought a two year extended warranty.

Haven’t had any problems as of yet. But definitely recommend the service

Great warranty and added protection for an appliance or electronic.

With how complicated tv’s are now I think this extra warranty gives great piece of mind

After having a large tv fail in less than 2 years and having purchased such a program prior to this purchase I would not buy a tv without an extended warranty! And this time added a power surge addition!!

I believe the Geek Squad protection should start at the end of the original manufacturers warranty, not immediately. The way this one works, we are only getting one year instead of two years (the one I purchased). Not happy about that at all. During the original warranty, the manufacturer should send someone out to repair your TV.

For any expensive device that you purchase, it is worth the cost of extended protection when something goes wrong because without that added protection it can cost you as much as you paid for the device and more to get it repaired. For me, it was a 55-inch television. I am sorry, but I can't afford to pay that kind of money just to repair whatever has gone wrong, and if they can't repair the problem, they will replace the television, but only if you have the Best Buy extended warranty.

Purchased an open box in excellent condition in original packaging

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Glad to have bought this coverage and service with the tv

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.