Customer Ratings & Reviews

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

Geek service has always been great purchase for my products

Amazing protection life saver for everyday life. Choose me for the 400

Excellent service and really gives you a peace of mind especially with big item purchases!

they were nice and helpfull when I ask a Q&A they expland

Have never had to use this but appreciate i purchsed for peace of mind.

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

Great to have protection against any accidents! Highly recommend!!

Was a Christmas gift for the daughter She loved it.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

I purchased my 5 year extended warranty for a Sony 43" TV. The MFGR warranty was for one year (as which they never falter in the first year) and I admit I am skeptical about purchasing additional warranties in general. The "hook" was that if they can't fix it within a reasonable period of time - or I experience the same issue after a repair, BB will replace my set with a new, comparable model. With technology progressing at the current rate and considering the way models change, I figure I'll get twice the performance in a new (replacement) set at about the two year mark - depending on the quality of the product (do your research). Even if it lasts the duration of the extended warranty period, I have the comfort of not having the worry of a set failure for what I consider a very reasonable cost. It's the "you can pay me now, or pay me later" mentality. Just insurance, that's all.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Still early hopefully I will not need it, time will tell

I love my TV and this be my second one and I going to get a larger for my family room

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

Nothing can beata geek squad warranty from Best Buy

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

We purchased this extended warranty because of a past experience. We purchased a Sony DLP set in 2007 from Best Buy and took the extended warranty. One week before the extension expired they had to replace the entire video engine. The parts alone were $1,500 and I don't recall the labor but it wasn't inexpensive. We were covered (I don't recall if there was a small service fee or not) and saved 6 to 8 times more than the cost of the warranty. Some say if nothing goes wrong in the first 90 days with electronics nothing will go wrong for many years. Well that's true in many cases and in other cases such as ours we have seen it's not true. You can look at this as insurance and weigh the annual cost of the warranty against the risk that nothing will go wrong. However, consider the fact that when something goes wrong with high tech electronics, especially in large sets, repairs can be rather expensive. It's a personal decision and also depends on whether you have the money or desire to pay up front. It worked for us in the past at least.