Customer Ratings & Reviews

Such great quality! So clear!! I could not be happier the quality when playing games is insane.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

Everything is working fine.I have no problem with the service.

My review of this service is positive. They helped repair (resolve) an issue with the screen even after my moving it and having that piece of mind when purchasing a $5K TV is important. I know all of the reviews tell you that the geek squad protection is a scam and just a way for the store to line their pockets, but when you spend this much on a TV it is worth it and much easier than going though manufacturers warrenty. If I had listened to the critics then I would be without a working Tv right now

Haven't had to use yet, but it is a great value to buy with electronics

Amazing thanks geek squad They helped me in getting my tv fixed

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

Geek Squad protection is always great.. Its great to have..

We purchase the extended warranty for additional protection for our large TV

I mounted my tv by myself thank you geek squad. Huuurray

I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

They took care of the needs very well. Very nice people.

Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!