Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 30,385 reviews
  • Rated 5 out of 5 stars

    Geek Squad Always Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again added protection is always worth it in my opinion. For the price it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful installing my TV! Very quick service and mindful of my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, but it seems clear and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Solomon. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet bought just for added protection on new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Get this protection for everything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day they did a great job helping thanks you help low prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option of having the extra protection of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used but hopefully won't ever have to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys Saucy!!!! Nice refund on price drop a we

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan for your new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

    I would recommend this to a friend