Customer Ratings & Reviews

We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

Purchased with my Toshiba 55 inch tv. Have not had to use so so far so good. Hopefully will not need to use.

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

One of the main reason I shop at Best Buy is because of their amazing warranty. I’ve had to use their warranty on a few occasions and it has always been hassle free.

The agents mounted my television and connected all my devices. Additionally, they very patiently and professionally showed me how to access my various devices.

Dependable great team ask all any questions new items

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

The guarantee is perfect. I think everyone need it for in case.

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

Geek squad is the best product to buy when buying anything with best buy

No complaints so far, haven’t had to use it - hopefully I won’t have to

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

Got this tv through the app and it was very easy to Pick up as well. Quality is great and colors arr amazing.

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.